FIND YOUR ORDER
Tracking information may take up to 5 days to be reflected. Please contact our support team if you require further assistance.
Free worldwide shipping for all rollerskate orders! For non-rollerskate orders, we charge an additional $39 for shipping fees.
In light of the Covid-19 situation, various shipping measures may be in effect to ensure customers receive their packages safely so we encourage our customers to check this page frequently for updates.
Our processing time takes approximately 1 – 4 business days. Deliveries are currently open to the following areas:
|*US||1 – 15 business days|
|CANADA||3 – 15 business days|
|UK||10 – 14 business days|
|EUROPE||10 – 14 business days|
|SINGAPORE||7 – 10 business days|
|AUSTRALIA, NEW ZEALAND||10 – 20 business days|
Our goal is to offer you the best shipping options, no matter where you live.
We will gradually set up local warehouses around the world. At present, the US warehouse has been established, so some orders of products in the US will be delivered soon (maybe 2-5 Business days).
WHERE CAN YOU SHIP TO?
We ship worldwide except P.O. boxes and parcel lockers. Please ensure that your address and phone number are accurate for the courier company or us to contact. If your order has multiple failed delivery attempts, it will be returned to us where we will have to bear high return shipping fees. As such, we will not be able to ship your order again and you’ll have to place a new order after.
Always check your order confirmation once you’ve placed your order to ensure all information is accurate. Please contact us within 24 hours from the time of your purchase if you find an error in your delivery information.
WHERE DO YOU SHIP FROM?
We ship orders from our warehouses in US and Asia, and is highly dependent on your location and our inventory.
DO YOU ACCEPT RUSH DELIVERIES? OR PICKUPS?
We currently do not accept rush deliveries or pickups. Please contact us first if you require such delivery arrangement. Note that delivery is always highly dependent on local conditions and with the Covid-19 situation, some areas may be affected with various measures put in place.